Computer Problems Resolved (NAPSA)—Processing these questions and answers about computer problems could help keep you from havingany: Q. I fear phishing. How can I protect my identity and my machine? A. There are several steps you can take. First, never open attachments that contain file extensions .exe, .vbs or .scr. Next, scan all floppies, CDs and DVDs that go into your computer. Never install pirated software. Know exactly whatis being copied onto your system. Seemingly-innocent software can contain viruses or sneaky “Trojan horse” programsthat let hackers control your computer. Q. How can I save my data in case my computer is ever damaged or stolen? A. Back up a bit. Literally. Backing up your information can save you lots of aggravation. Install a DVD or CD burnerso you can save yourfiles onto recordable and rewritable discs. If that doesn’t work, a data recovery service can try to recover lost files resulting from hardware malfunctions, soft- ware conflicts or viruses. Q. How can I protect myself from security threats? A. One wayis to install a firewall, which keeps intruders from sneaking into your computer and accessing your private data. Fire- walls also can alert you when spy- ware programs attempt to trans- mit your sensitive information over the Internet. In particular, firewalls are crucial if you have the always-on internet connection of DSL or a cable modem. ott Ly Tech experts can rush to the rescue of your computer and your company. Q. My computer is several years old and becoming slow to boot up. Why? A. You may be running out of storage space. Breathe new life into your PC by upgrading some of its key components. Even if your system is fairly new, you may need a few enhancements. This information comes from the experts at Geeks On Call, certified technicians who deliver PC service on-site at homes and businesses around the country. Reputable onsite tech support companies such as Geeks on Call offer expert service that is particularly handy for home-based businesses and companies that can’t afford or don’t want a full-time IT staff. Anyone who values his or her personal time, wants to improve a computer’s per- formance, upgrade a computer’s components or install a network without spending hours trying to figure it out may want to take advantageof this type of service. To learn more, visit www.geeks oncall.com or call 1-800-905-GEEK.
