Become A Better Communicator

LURVUIRICS @ BecomeA Better Communicator (NAPSA)—What makes a good communicator? Some advice from Americans for Financial Security (AFS), an association dedicated to helping its members succeed in a competitive economy, may help you understand just what’s involved and learn how you can improve your own communication skills. * Remember the objective—to communicate. Seek to speak the language used and understood best by those with whom you wish to communicate. Know your customer and vendor. * Drop all pretenses. Avoid being haughty and condescending. No oneis offended by plain language. Speak and write plainly. * Keep in mind the “rule of three.” When delivering your message, sum it up to begin, outline the details, then sum it up to end. * Write the way you speak. Be consistent. Speak and write in the same way—the way that works. * Listen and ask. Listen to your customers and they will tell you what it is that they want. Tips and information like this can be found in AFS’s monthly online magazine, Focus on Success. Focus on Success gives valuable information and fresh ideas to help entrepreneurs take their businesses to the next level. You ean find Focus on Success at www.afswebsite.org. For more information about AFS, call 800492-1016 or visit the Website.