Ks sa Stay On The Road To Safety And Savings (NAPSA)—Today’s busy schedules and high-tech vehicles may discourage tinkering, but motists can still be involved in car care. Accding to the experts at the National Institute f Automotive Service Excellence (ASE), good communication can help ensure satisfacty auto service. Here’s a checklist to help: Befe Taking Your Vehicle In F Repairs Or Service Read the owner’s manual. Follow the recommended service schedules. Keep a log of all repairs and service. * Don’t igne warningsignals. Inspect your car frequently f: unusual sounds, ods, drips, leaks, smoke, warning lights, gauge readings; changes in acceleration, engine perfmance, gas mileage, fluid levels; wn tires, belts, hoses; problems in handling, braking, steering, vibrations; note when and under what conditions the problem occurs. At The Repair Establishment Be prepared to describe the symptoms. Bring list of symptoms. Let the technician diagnose and recommenda remedy. * Don’t be embarrassed to request explanations of technical terms. * Don’t rush the service consultant technician to make an on-the-spot diagnosis. Ask to be called about the problem, course of action and costs befe wk begins. CERTIFIED We employ techniclanscertliled by the NationalInstitute f AUTOMOTIVE SERVICE EXCELLENCE Let us show youtheir credentials Be sure you understand all shop policies regarding lab rates, guarantees, and acceptable methods of payment. Leave a telephone number. The non-profit National Institute f Automotive Service Excellence (ASE) is dedicated to improving automotive service and repair. ASE-certified technicians wear blue and white ASE shoulder insignia. Their employers often display the blue and white ASEsign. Free Brochure F a free brochure with tips on how to communicate at your repair shop, send a self-addressed, stamped long envelope to: ASE Communication Brochure, Dept. NAPS-108, 101 Blue Seal Dr., S.E., Suite 101, Leesburg, VA 20175, visit www.ase.com f me infmation.
