Money-Back Guarantees Add Appeal To Safety-Critical Auto Repairs

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To Safety-Critical Auto Repairs (NAPSA)—When your vehicle's brakes wear out, they probably “chirp” or grind, Whenyourtires become worn, youcanseethelossoftread depth. Failed headlamp? Wornwiperblades? ‘The evidenceis rightin front of you. But how do you monitor the condition of safety critical parts that are largely “invisible” beneath your vehi- cle’s chassis? Shock absorbers, for example, play critical roles in protecting your driving safety by keeping your tires planted firmly on the road, which in certain driving conditions can help you stop sooner, maintain more precise steering control and improve vehicle stability. That's why having your suspension inspected at least once a year is vitally important—you mightnot be aware that your shocks and other key safety componentsare no longer doing whatthey’re designedto do. Ask About a Guarantee Someleading automotive parts manufacturers have established money-back guarantees to help demonstrate the importanceofreplacing worn components. The Monroe shocks andstruts brand, for example, now promises consumers they will “Feel the Difference” in ride andhandling performance following in- Don’t be shocked by deteriorating shocks and struts. Have your suspen: spected at least annually. newFeelthe Difference Guaranteeis designed to offer the consumer assurance that they are making a wise investment in their vehicle. It also helps promote confidence andloyalty in their relationship with the repair provider.” Because shocks andstrutsoften wear out very gradually, the slow degradation of ride and handling precision can be difficult to detect—not unlike the gradual change in your eyesight. But, just as a new vision prescription can have surprising benefits, vehicle owners who replace worn shocks andstruts or other undercar components can experience dramatically improved ride and han- stallation of select new Monroe shocks and/orstruts or get their money back, dling. New ride control parts can also reduce chances of abnormal wear of other components,includingtires. during risk-free 90-day or 1,000-mile consumers are amazedat the difference plus laborandalignment(if applicable), trial period. “Consumershavetheright to expect a noticeable, positive difference in ve- hicle performance following a repair? said Mark Boyle, director of marketing for Tenneco, U.S.-based manufacturer of Monroeride control products. “Our “After a ride control repair, many in their overall driving experience? Boyle said. “A guarantee like ours es- sentially is an investment in educating consumers about the ‘invisible’ parts that help keep them safe. Andit helps ensure they get quality products from a supplier they can trust”